Financial markets depend on trust, and we had precious little trust as it was. The LIBOR scandal has done nothing to restore that trust. We have to do a lot more work on our regulations, procedures and regulators to re-establish that level of trust.

We have to constantly evolve how we make an impact, and make sure that we're doing what the communities we work in want us to support rather than enforcing some kind of model. Our work has to be led by the leaders of communities telling us what will work.

I wanted passersby to wonder, 'Have you seen that? What's going on there?' I understood that excellent food would ensure repeat customers, but initially, my primary goal was simply to astonish and differentiate myself radically enough to draw attention.

My early experience as an unaccompanied child refugee on the Kindertransport brought me to England in 1939, evading Nazi Europe. That really had an enormous impact on me, everything was different. It was such a big change, that change doesn't throw me anymore. I've learned to enjoy change, I like to do new things, make new things happen.

One of the greatest learnings in my life has been the fact that the sky is really not the limit, after all, there are footprints on the moon. The future of our species will see us travel further, and achieve more, than we could ever predict- so we have to keep our minds open to all possibilities.

Unlike a machine, which processes myriad data points yet remains detached from meaning, we humans instantly ascribe significance to our sensory perceptions. The colour red transcends mere visual data, morphing into a spectrum of experiences.

We have a growing inequality of rationality. At the top, we've never been so rational – we've accomplished technological miracles… we sequenced the COVID-19 genome in days and deployed vaccines in under a year… we're travelling to space.

Our world is inherently chaotic, and we constantly strive to impose some structure on this chaos. Watching a play, a movie, or a TV show allows us to experience humanity through others, taking a break from our own responsibilities. In its best form, acting mirrors our lives, allowing us to see ourselves in the stories being told.

Today's workers don't want their own reputation soiled by working for a company that doesn't have a good reputation. They want to feel their work has meaning, and the companies they work for have a purpose.

If somebody told me the US stock market returned 12% per annum over the last 50 years, I would simply ask them what the returns were over the last 150 years, 250 years, 10 years and so on. I could make up any return I want just by picking the appropriate time period.

We compensate for our failure to exercise actual control over events by creating a generalized, subjective sense of control by undertaking acts the effect of which on the environment is illusory.

I realized: I'm working for a company that makes people happy. You don't leave that.