From 600+ conversations with the world’s leading thinkers.
I invested most of our money, not in marketing, but in service. That was crucial to our early growth.
You can't stay in your lane anymore – you need to be good at multiple things, and understand interactions.
Travel is a market that will always do well, in the absence of one of two factors. Firstly… if the global economy goes soft- since travel is a discretionary spend- it will go soft faster than the rest of the economy.
In order to fix bias you have to admit to them, you have to admit they exist and bring them out of the shadows. Then you can call them out.
One of the things which is a really distinguishing factor about our markets in contrast to the OTC derivative market is that we're completely open, competitive and transparent with a very high degree of participation, a very high turnover, and a high degree of pre and post trade price transparency. That refers back to that old phrase of 'liquidity begets liquidity'.
We believe that by being open, honest and transparent with communities- they are more likely to protect, respect and patronise our projects. Our primary responsibility is to make money for our investors. That however, is not mutually exclusive to making positive change.
have to persuade people to part with money for goods or services that are used by others
Hip hop, in my view, stands at the vanguard of cultural and technological adoption, consistently ahead in both marketing and technological innovations. If you aim to create cutting-edge businesses, there's a lot to learn from these fields, which consistently remain at the forefront.
Understanding sales cuts to the core of basically why people say yes, why people give you rejections, and what has to line up in someone's mind before they say yes. It doesn't matter what you're selling, it could be offline or online, tangible or intangible, expensive or inexpensive. It doesn't matter what it is.
A pervasive sentiment among high-performing organisations is the fear of failure. I sought the opinions of numerous high performers on who they admired or found interesting and surprisingly, none mentioned a business.
My mother Bess taught me very early on to take risks and just go for it. I don't like to waste people's time, and I don't like my time wasted because time is the only thing you can't get back.
Ultimately, we want to make it unnecessary to be a B Corp – we want it to be just the norm of how all businesses are run, but that means we have to change the rules of the game and the role of business in society.