“Understanding sales cuts to the core of basically why people say yes, why people give you rejections, and what has to line up in someone's mind before they say yes. It doesn't matter what you're selling, it could be offline or online, tangible or intangible, expensive or inexpensive. It doesn't matter what it is.”

— Jordan Belfort

Stock Broker Convicted of Fraud; Subject of "The Wolf of Wall Street

The quote archive

Wisdom in fragments

A growing archive of 3,000+ moments, drawn from every interview.

You can think of the human mind as a measuring instrument. We're making judgements all the time and studies show that on a day-to-day basis, when presented with the same evidence, our judgements may be different.

— Cass Sunstein

Legal Scholar & White House Office of Management & Budget Administrator

The easiest way to understand noise is by thinking about measurements. The variability of the error is noise – and that's important. In the mathematics of accuracy, the expression for total error is very simple and quite compelling. It is bias-squared plus noise-squared.

— Daniel Kahneman

Nobel Prize Winner in Economics for Behavioral Economics Research

40% of the total number of products bought in fashion eCommerce are never used, what a total waste. Let's also be frank – the luxury fashion industry has some issues in terms of sustainability.

— Federico Marchetti

In the last 20 years I believe I have become a hybrid entrepreneur – believing in the power of technology and process, but also in the very deep humanistic point of view. I guess it's a weird mix of Italian with Silicon Valley.

— Federico Marchetti

I invested most of our money, not in marketing, but in service. That was crucial to our early growth- starting in Europe, but then in America, Japan and the USA.

— Federico Marchetti

Today, we are asking the opposite question – will luxury brands continue to be sold offline? 20 years after we started, when people were suspicious about whether luxury brands could be sold on the internet, the opposite question is now the big consideration!

— Federico Marchetti

I guess that's been my biggest quality – to understand what customer's want, 3 or 4 years ahead of time. That's more or less probably my biggest quality as an entrepreneur.

— Federico Marchetti

Nothing in this world has deep enough roots to sustain us. We keep grasping for something in the world that we think will ease our existential pain, but the pain itself is a result of over-identifying with the world.

— Marianne Williamson